Ricoh End User Cash Back

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RRP: £n/a   Trade: £Call

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Terms and Conditions

1. Subject to the remainder of these terms and conditions customers can claim the cash back amount on the following Ricoh Aficio™ products: SG 3110DN, SP 300DN, SP 3500SF, SP 3510SF, SP C240SF, SP C242DN, SP C320DN SP C431DN (hereafter referred to as the Qualifying Products) purchased between 1st April 2012 and 30th June 2012. 

Customers may claim cash back for a maximum of one hundred Qualifying Products during the period of the promotion. This offer cannot be combined or used in conjunction with any other offer.

2. The promotion is open to residents of UK only.

3. To take advantage of the promotion, customers must complete the online claim form, which can be found at Proof of purchase for all Qualifying Products claimed must be attached to the online claim form in the form of the seller’s original invoice or receipt copies of customer’s purchase. An option to post, fax or email the seller’s invoice or receipts is also available via the online claim form once it has been completed.

All Postal/Fax/Email submissions must be received within 14 days of the issue of the unique individual claim reference number. The claim reference number must be included on all applicable documentation and correspondence. Please note that proofs of order or despatches will not be accepted. The seller’s invoice(s) must clearly show the Qualifying Product(s) purchased, the purchase price and the date of purchase.

The participant must not send original receipts.

4. The claimant must complete the online claim form within 30 days of purchase of the Qualifying Product(s).

5. The promotion is valid in respect of purchasing a Qualifying Product from an authorised Ricoh IT Reseller as defined by Ricoh Europe PLC.

Purchases from Ricoh Europe PLC Distribution partners, OA Dealers or Ricoh direct sales organisations are ineligible. Should you have any queries regarding whether your seller is an authorised Ricoh IT Reseller please email The promotion is only valid for end user customers. Claims where the products purchased will be resold or rented to a third party are ineligible for this promotion.

6. Once the claim and invoices or receipts have been received and approved, the participant will receive confirmation of receipt of the claim by email from stating whether or not the claim for cash back has been successful. It is the claimant’s responsibility to contact Outbound Field Marketing Services Ltd using the email address above within seven days of their claim being sent or submitted if an email acknowledgement has not been received.

7. Allow 30 days for receipt of cash back cheque or BACS payment from acknowledgment of your successful claim.

8. Rebate is inclusive of all taxes. Where this rebate payment constitutes a taxable benefit, all tax liability lies with the recipient.

9. By completing the claim process participants confirm their acceptance of these terms and conditions. Return of the Qualifying Product(s) to the seller following submission of the claim for the cash back will disentitle the participant to the cash back.

10. This offer is not open to employees of Ricoh Europe PLC, their agents, wholesalers, dealers, retail staff, retailers, participating stockists or anyone connected with the promotion. Claims must be submitted by the end user customer only. Dealers may not submit claims on behalf of their customers.

11. For questions regarding the status of your claim, please email:

12. The promoter reserves the right to disqualify incomplete, improper, altered or illegible claims. No responsibility will be accepted for submissions that have been lost, or are late, damaged, misdirected, delayed in the post or insufficiently pre-stamped. Proof of posting will not be accepted as proof of delivery.

13. Ricoh Europe PLC is not responsible or liable for any technical, hardware, software, server, website, or other failures or damage of any kind to the extent that this prevents the participant from or otherwise obstructs him/her in participating in the promotion.

14. Ricoh Europe PLC reserves the right to audit all requests to ensure that the terms and conditions of the promotion have been met and to request additional information regarding any and all claims and supporting documents.

15. All documentation submitted for this promotion becomes property of Ricoh Europe PLC and will not be returned. Submission of false, incorrect, misleading or fraudulent documentation may result in disqualification from this promotion and future Ricoh Europe PLC promotions and may result in the submitter being subject to prosecution.

16. Ricoh Europe PLC may declare this promotion to be void where it is taxed, regulated, prohibited or restricted by applicable law.

17. The decisions of Ricoh Europe PLC in respect of any and all aspects of the promotion will be final and binding.

18. Ricoh Europe PLC reserves the right to amend or cancel the terms of this offer without notice. The most up to date version of these terms and conditions will be available at

19. Promoter: Ricoh Europe PLC, 66 Chiltern Street, London W1U 4AG,United Kingdom.

20. This promotion is subject to English law.


Warranty not applicable



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